The plain-language version, without a click through to the privacy policy. Everything here is true today, and you can check most of it yourself in under a minute.
Encrypted on your device. Your vault is locked with a key that's generated and stored on your phone. We don't hold the key, so we can't read your vault.
Backups are yours. On Windows and Mac, Settings → Export vault (.pcv) writes an encrypted file of your whole vault that you control; import it on another device with your password. Phones export selected items: on iPhone, Settings › Export selected items; on Android, Settings › Share items with family.
On iPhone, items you mark sensitive (bank, card, passport and ID items) ask for Face ID or Touch ID first, using your phone's screen lock. Everyday items still insert from the keyboard without it.
No account needed. You can save, search and insert your details without signing up. Signing in is optional.
Nothing goes out until you tap it. The keyboard inserts or shares a detail only when you tap it, and it won't insert into password fields on phones.
Lock it, then try to open it. With a screen lock set on your phone, your vault asks for your face or fingerprint, and on iPhone, sensitive items ask again before they're inserted.
For the full breakdown of what we collect, when the app connects to the internet, and how the encryption works, see Privacy & Security. For how to verify a Relay download is genuinely from us, see Trust & transparency.