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One Dubai paperwork day: every detail you'll be asked for

The Relay Team · 27 October 2026 · 5 min read

If you run a business or a busy household in Dubai, you already know the pattern. Nobody asks for one detail. They ask for six, spread across the day, in six different apps. Here's what a normal day looks like, and how Relay sends each one straight from your keyboard.

8:30 am: the visa or PRO message

Your PRO or typing centre sends a chat: passport number, expiry, Emirates ID number, residence visa file number. Usually you'd open Photos, scroll for the passport picture, then zoom in on the Emirates ID.

With Relay, you scanned your passport and Emirates ID once. In the chat, switch to the Relay keyboard and tap the item. The scan and its details go together as one message, so they get the image and the numbers they need to type.

Applying for a Golden Visa? Read the full list.

10:00 am: the bank wants KYC

The relationship manager needs your IBAN, your trade licence number and your home address for a form. Relay keeps all three as saved details. Tap each one into the form field you're in. No retyping a 23-character IBAN from memory.

Related: Opening a UAE bank account: every detail they’ll ask you for

12:30 pm: the school portal

Term registration wants your child's Emirates ID number, passport details and your contact details. If you saved the household's IDs in Relay, they're in your vault under Identity, ready for the web form.

2:00 pm: clinic and insurance

Reception asks for your Emirates ID and insurance card details by chat before you arrive. Same move: switch keyboards, tap, send.

4:00 pm: “When are you free?”

A client wants a meeting time. On iPhone and Mac, Relay's My availability reads your busy times from the calendars you connect and types your actual free slots into the chat. (Windows calendar availability is coming in the next Microsoft Store update.)

6:00 pm: tenancy renewal

The agent needs your passport and home address to renew the lease. Both are saved details you can send straight from your keyboard.

7:30 pm: the driver at the gate

“Where are you?” Send your saved home pin and the written address underneath. It opens straight in their maps app.

Why this is safer than screenshots in your gallery

  • Your vault is encrypted on your device.
  • No account is required for your local vault.
  • On iPhone, items you mark as sensitive ask for your phone's own check before they're inserted.
  • On phones, Relay won't insert your details into password fields. It's for everything else, so keep your password manager for passwords.

Set it up in five minutes

  1. Get Relay on iPhone, Android, Windows or Mac.
  2. Scan your passport and Emirates ID, and add your IBAN, trade licence and home pin.
  3. In a chat, form or email, switch to the Relay keyboard and tap.

See the how-to guides for each step.

What it costs

See pricing for the current plans.

FAQ

Can Relay read my Emirates ID automatically?
Yes. On Home, tap Scan and point at the document; Relay reads the details for you. Check them, fix anything, and save.

Does it work in chats and web forms?
Relay types into the text field you're in, in chats, forms and emails. On iPhone and Android you use the Relay keyboard; on Windows and Mac you use a keyboard shortcut.

Do I need an account?
No. Sign-in is optional.

Is it a password manager?
No. On phones it won't insert into password fields.

Never hunt for a file or retype a detail again. Get Relay.


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